NxaTel for Zoho CRM
Inbound calls open the contact card before the rep answers. Outbound calls log automatically. Every WhatsApp thread sits where your team already works — inside Zoho CRM.
No credit card required
14 days of NxaTel on us
Key Features
Screen-pop on every inbound call
One-click dial from any Zoho record
Activity timeline auto-populates
Lead source tracking by phone number
Recordings attached to the lead
Overview
Why connect NxaTel and Zoho CRM?
Native Zoho CRM integration. Your reps see the customer before they pick up, every call logs itself, and the activity timeline finally tells the full story.
1
Screen-pop on every inbound call
Instantly see who is calling, their recent deals, and support tickets before saying hello.
2
One-click dial from any Zoho record
Click any phone number in Zoho CRM to instantly trigger a call through NxaTel. No manual dialing.
3
Activity timeline auto-populates
Every missed, answered, or made call is automatically logged in the contact's timeline.
4
Lead source tracking by phone number
Assign specific numbers to marketing campaigns and automatically attribute incoming leads.
5
Recordings attached to the lead
Listen to past conversations directly from the Zoho CRM interface to prepare for your next pitch.
Built for every team
Sales Teams
- Power dial through lists faster
- Never manually log a call again
- Review recordings for coaching
What customers say
"The screen-pop feature completely changed how we handle inbound leads. We close deals 30% faster now."
Tariq M.
Sales Director Nairobi
"No more nagging reps to log calls. Everything is in Zoho CRM automatically. A massive timesaver."
Amina K.
Operations Lead Cape Town
"Having WhatsApp threads and call recordings in one timeline means anyone can pick up where another left off."
Samuel O.
Customer Success Lagos
COMMON QUESTIONS
Everything you need to know.
The NxaTel integration works with Zoho CRM Standard, Professional, Enterprise, and Ultimate editions. If you're on the free tier, you'll need to upgrade to activate the telephony integration.
No. Setup takes around 10 minutes. Install NxaTel from the Zoho Marketplace, grant the required permissions, and your team can start calling immediately. Our support team can walk you through it if needed.
Yes. WhatsApp messages sent or received through NxaTel are automatically logged in the contact's activity feed in Zoho CRM, giving your team a complete view of every customer interaction.
No. The Zoho CRM integration is included in your NxaTel plan at no additional charge. You just need an active NxaTel account and a Zoho CRM subscription.
Yes. NxaTel offers a 14-day free trial with no credit card required. You can connect your Zoho CRM account during the trial and test the full integration before deciding on a plan.
Yes. NxaTel's lead source tracking lets you assign dedicated numbers to specific campaigns. When a call comes in, Zoho CRM automatically records which number was dialled — so you always know what's driving inbound calls.