Turn WhatsApp into your most powerful inbound channel
Consolidate customer inquiries, automate routing, and empower your team to resolve issues faster all from a single, collaborative inbox powered by NxaTel.
45%
Calls-to-Conversation Conversion
-30%
Reduction in Response Time
2B+
Messages Routed Annually
Stop managing WhatsApp from a single mobile device.
Connect the official WhatsApp Business API to NxaTel and unlock team collaboration. No more passing a phone around. Multiple agents can handle incoming customer messages simultaneously from our unified inbox.
- Shared team inbox for multiple agents
- Verified business profile (Green Tick eligibility)
- Rich media support (documents, images, videos)
Centralised messaging with NxaTel UniBox
Show up with care, stay in sync, and making every SMS and WhatsApp message count. The unibox serves as a comprehensive messaging experience by helping you stay focused, respond faster, and truly understand each conversation.
- One app for all messages, no more switching
- faster because everything is in one place
- Understand conversations better with full context and history
Everything you need to scale inbound support.
Purpose-built tools to transform how your business handles WhatsApp communications at scale.
Unified Inbox
Manage WhatsApp alongside SMS, Voice, and Email in one centralized interface.
Team Collaboration
Internal notes, agent mentions, and conversation handoffs without leaving the chat.
Advanced Analytics
Track response times, resolution rates, and agent performance with detailed reports.
Enterprise Security
End-to-end encryption compliance, role-based access control, and audit logs.
Live in minutes, not months.
We've streamlined the WhatsApp Business API approval process so you can start connecting with customers faster.
- 1Create your NxaTel Account
- 2Link your Facebook Business Manager
- 3Verify your Phone Number
- 4Configure Business Profile & Greeting
- 5Invite your Support Team
- 6Start receiving inbound chats
Flexible Plans for Every Business
Find the perfect plan that fits your needs —no hidden fees, no long-term contracts.
Common Questions
Everything you need to know.
The WhatsApp Business API is the enterprise version of WhatsApp that allows businesses to send and receive messages at scale. Unlike the standard app, the API supports multiple agents, automation, and integration with your existing tools — all through NxaTel's platform.
In most cases, yes. We'll guide you through the number migration as part of onboarding. Your customers won't notice any interruption — and you keep the same number they already know.
Yes. NxaTel supports inbound and outbound international calling. You can also assign local numbers in multiple regions so your business appears local wherever your customers are.
Yes. We assist clients with the WhatsApp Green Tick (Official Business Account) application as part of onboarding. Requirements include a verified Facebook Business Manager account and an active WhatsApp Business API number.
Your plan determines the number of agents. Startup supports up to 5 agents, Scale Up includes 20, and Professional is unlimited. You can upgrade or add seats at any time — no long-term contract required.
Yes. NxaTel supports WhatsApp broadcast campaigns to opted-in contacts. Create message templates, schedule sends, and track delivery and read rates — all from the NxaTel dashboard.
Ready to upgrade your customer experience?
Join thousands of businesses using NxaTel to turn WhatsApp into their most efficient support and sales channel.